Contact Us

Reasons people get in touch

A figure looks wrong. Tell us the page address and the number in question. A screenshot of the game’s rules panel, or a link to NetEnt’s information, lets us confirm the fix quickly.

A casino has changed. Lobbies are reshuffled, games are removed in some countries and terms are rewritten. If a casino named on our crypto casino page no longer offers Gonzo’s Quest, we want to know.

You have a question about the rules. Avalanche multipliers and Free Falls confuse plenty of first-time players. We answer when we can, and common questions get folded into the how-to-play guide.

You want your data removed. See the privacy policy for what little we hold, then email us.

Account problems belong with the casino

This site is a publisher, not a gambling operator. We cannot see balances, approve withdrawals, lift a bonus restriction or reopen an account. Contact the casino’s support team and keep a written record. If the casino does not resolve it, its terms and licence page should name the body that handles complaints for that licence.

Safety

Never email us a seed phrase, private key, password, card number or ID document. We will never ask for any of them. Messages asking for such details in our name are fraudulent.

Response times

Replies usually take a few working days. Messages selling backlinks, sponsored posts or “review swaps” are not answered. Background on the team is on the about page.

If you are writing because gambling has become hard to control, you do not need to wait for us: our responsible gambling page lists free services you can contact today.